We want you to love your purchase from Al Wissam Inc. If you're not completely satisfied with your order, we accept returns within 14 days for brand-new and unworn items with valid tags. Orders placed between November 15 and December 31 have until January 15 for returns, making your holiday shopping stress-free. For items returned between 15 and 30 days, you can choose an exchange or store credit. Contact our Customer Care team at customercare@alwissam.com or call 313-581-0011, Monday-Friday from 10am-5pm EST, to initiate your return. See our complete Return Policy for more details.
Your Al Wissam Inc order is important to us. We ensure your items are carefully packaged and shipped within 1-3 business days via UPS. For orders over $199, a signature confirmation is required upon delivery for added security. Feel free to reach out to our Customer Care team with any questions at customercare@alwissam.com or call 313-581-0011, Monday-Friday from 10am-5pm EST. Check our complete Shipping Policy for further information.
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