Privacy Policy

Privacy Policy for Al Wissam Inc

Effective Date: September 22, 2023

1. Introduction

Welcome to Al Wissam Inc. This Privacy Policy outlines how Al Wissam Inc ("we," "our," or "us") collects, uses, discloses, and safeguards your personal information when you interact with our website, services, and products. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

We may collect the following types of personal information when you visit our website, make purchases, or use our services:

  • Contact Information: Your name, email address, phone number (e.g., 313-800-1860), and mailing address.
  • Payment Information: Credit card details, PayPal information, or other payment information.
  • Order Information: Details about the products or services you purchase from us, including order history.
  • Device and Usage Information: Information about your device, web browser, IP address, and how you interact with our website.
  • Communications: Records of your communications with us, including emails, chat messages, and customer support inquiries.
  • Cookies and Tracking Technologies: Information collected through cookies, pixel tags, and similar tracking technologies to enhance your user experience and analyze website usage.

3. How We Use Your Information

We use your personal information for various purposes, including but not limited to:

  • Processing and fulfilling your orders.
  • Providing customer support, responding to inquiries, and resolving issues.
  • Sending transactional and promotional emails, newsletters, and marketing communications.
  • Improving our website, products, and services.
  • Analyzing website usage, trends, and user behavior.
  • Preventing fraudulent activities and ensuring the security of your account.
  • Complying with legal obligations and regulations.

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • With trusted service providers to assist us in running our business, including payment processors, shipping companies, and email marketing platforms.
  • When required by law or to protect our rights, privacy, safety, or property.
  • In the event of a business transfer, merger, acquisition, or sale of assets.
  • With your consent, such as when you choose to participate in joint marketing activities or promotions.

5. Your Choices

You have the following choices regarding your personal information:

  • You can update or correct your personal information by accessing your account settings on our website.
  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.
  • You can disable cookies in your web browser settings, although this may impact your browsing experience.

6. Security

We take reasonable and industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

7. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at or by calling 313-800-1860, Monday-Friday from 10am-5pm EST.